Corporate Solutions
Corporate Solutions is the training for your business and your staff.
In this section, you will find great solutions to your everyday business needs. Whether you are the owner of a small business, employing new staff or a job seeker looking to re-enter the work force, you will find some great nationally recognised training options here.
These courses are designed in consultation directly with employers in our community and those with vast experience in the business world.
Courses in this section can be in full qualifications or clusters to make the qualification not seem so cumbersome and also more financially viable.
If you can't see in this section the Corporate Training Solution you are looking for, please contact us and we will bring the training to you!
One on One Coaching for your business ....
- Individualised coaching for leaders in middle and upper management
- Cost and time effective
- Creates accountability, momentum, and results in a safe and supportive environment ... learn more
10-Mar-2012
Small Business Home-Based Business Skill Set - 10 March
Current Capacity: 0% - Available
Available Places: N/A
Would you like to learn the skills necessary to help set up your business correctly to ensure you’re starting off on the right foot? This skill set is for people who are establishing or operating a micro business providing for self employment. You will cover three units that will help teach you skills in the following areas:
• Identify, select and prepare resources for the business
• Issues surrounding the establishment of a home business and planning the workplace
• Establish information and communications technology needs relevant to the home based-business.
Successful completion will lead to a Statement of Attainment for 3 units from BSB30307 Certificate III in Micro Business Operations
BSBSMB304A: Determine resource requirements for the micro business
BSBSMB306A: Plan a home-based business
BSBSMB307A: Set up information and communications technology for the micro business

Saturdays starting 10th March & finishing 24th March (3 Sessions)
9.30am - 2.30pm, $390 (includes catering)
Click to Book Now!
31-Jul-2012
Current Capacity: 0% - Available
Available Places: N/A
This course at certificate level III is completed using manual bookkeeping methods. If you wish to use MYOB for the course, please enrol in the Process Payroll with MYOB. There are no pre-requisites for the manual course. This course covers processing payroll and the skills and knowledge needed to organise payroll documentation.
Upon successful completion of this unit you will receive a Statement of Attainment, recognised by employers and other colleges nationally. You will receive a user name and password to enter your online course as soon as your enrolment is processed. During your study contact with your trainer is by phone and email. The expected completion time for this course is estimated at 4 weeks per unit at 4-6 hours per week. However, the time it takes participants to complete a course varies depending on experience and the time available to devote to study. You can study at your own pace and finish as quickly as you like.
Units of competency covered:
BSBFIA302A Process payroll

Cost: $309
Click to Book Now!
31-Jul-2013
Administration Assistant Skills
Current Capacity: 0% - Available
Available Places: N/A
This course is designed for people who may be seeking an administration assistant’s position for the first time or are looking to re-enter the workforce after a break.
Units of competency covered:
• BSBWOR202A Organise and complete daily work activities
• BSBCMM201A Communicate in the workplace
• BSBINM202A Handle mail
• BSBITU201A Produce simple word processed documents
• BSBITU203A Communicate electronically

Cost: $750
Click to Book Now!
31-Jul-2013
Current Capacity: 0% - Available
Available Places: N/A
This short course is suitable for those who want to learn bookkeeping, such as Accounts Payable and Receivable, Petty Cash, GST and keeping records. It is perfect as an introduction to MYOB for those who need some knowledge before they start the MYOB course. It is also critical for those who may be in a job role that requires financial knowledge.
On successful completion the course results in a unit of competency which you can add to your resume! This is a nationally accredited unit. If you would like to do more, the pathway could be a MYOB course, Certificate II, III or IV in Business Administration.
There are no prerequisites for this course.
Unlimited assistance is available for your trainer / assessor. The timeframe is four weeks.
Units of competency covered:
FNSICGEN305A Maintain daily financial/business records

Cost: $210
Click to Book Now!
31-Jul-2013
Current Capacity: 0% - Available
Available Places: N/A
This course includes Petty cash, Invoicing, Banking, Journals, Bank reconciliations, Creditors and Debtors ledgers. Bookkeeping concepts are fully explained. You do not need prior bookkeeping experience although good numeracy skills are needed. You need to be able to use a computer and have Internet and email in order to have regular interaction with your tutor.
Upon successful completion of these units you will receive a Statement of Attainment, recognised by employers and other colleges nationally.
You will receive a user name and password to enter your online course as soon as your enrolment is processed. During your study contact with your trainer is by phone and email. The expected completion time for this course is estimated at 4 weeks per unit at 4-6 hours per week. There are 3 units in this course (approximately 12 weeks). However, the time it takes participants to complete a course varies depending on experience and the time available to devote to study. You can study at your own pace and finish as quickly as you like.
Units of competency covered:
BSBFIA301A Maintain financial records
BSBFIA304A Maintain a general ledger
FNSICGEN305A Maintain daily financial/business records

Cost: $420
Click to Book Now!
31-Jul-2013
Budgeting and Financial Planning
Current Capacity: 0% - Available
Available Places: N/A
This Nationally Accredited unit BSBSMB402A Plan Small Business Finances at certificate level IV, involves the development of a financial plan to support business viability. It is suitable for setting up or managing existing micro and small businesses or a department in a larger organisation.
The estimated timeframe for this course is 8 weeks.
unlimited email and phone support is available with your trainer.
Units of competency covered:
BSBSBM402A Plan small business finances

Cost: $495
Click to Book Now!
31-Jul-2013
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Administration Assistant; Clerical Worker; Data Entry Operator; Information Desk Clerk; Office Junior and Receptionist.
The timeframe allowed is 48 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBOHS201A Participate in OHS processes (core)
BSBCMM201A Comunicate in the workplace
BSBCUS201A Deliver a service to customers
BSBIND201A Work effectively in a business environment
BSBINM202A Handle mail
BSBINN201A Contribute to workplace innovation
BSBITU201A Produce simple word processed documents
BSBITU202A Create and use spreadsheets
BSBWOR202A Organise and complete daily work activities
BSBWOR203A Work effectively with others
BSBWOR204A Use business technology
FNSICGEN305A Maintain daily financial / business records

Cost: $1430
Click to Book Now!
31-Jul-2013
Certificate III in Frontline Management BSB31207
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who provide supervision in a wide range of organisational and industry contexts. They are likely to have existing technical skills in a broad range of vocations or professions, but require some training in the basics of supervision. Typically they would report to a supervisor or team leader. At this level frontline managers provide basic leadership and guidance to small groups of others and have limited responsibility for the effective functioning and performance of a unit and its work outcomes. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Unit leader and/or Leading Hand.
After achieving the BSB31207 Certificate III in Frontline Management, candidates may undertake the BSB40807 Certificate IV in Frontline Management, or a range of other Certificate IV qualifications.
The timeframe allowed is 24 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBWOR301A Organise personal work priorities and development
BSBCMN311B Maintain workplace safety
BSBCUS301A Deliver and monitor a service to customers
BSBFLM303C Contribute to effective workplace relationships
BSBFLM305C Support operational plan
BSBINN301A Promote innovation in a team environment

Cost: $1320
Click to Book Now!
31-Jul-2013
Certificate IV in Business Administration BSB40507
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Accounts Supervisor, Executive Personal Assistant, Office Administrator, Project Assistant.
After achieving the BSB40507 Certificate IV in Business Administration, candidates may undertake the BSB50407 Diploma of Business Administration, a qualification for those wishing to develop specialised technical or theoretical management skills, or a range of other Diploma qualifications.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
Core units:
BSBADM405B Organise meetings
BSBFIA401A Prepare financial reports
BSBITU401A Design and develop complex text documents
BSBITU402A Develop and use complex spreadsheets
BSBWRT401A Write complex documents
Elective units:
BSBADM407B Administer projects
BSBRES401A Analyse and present research information
BSBOHS407A Monitor a safe workplace
BSBWOR404A Develop work priorities
BSBREL401A Establish networks

Cost: $1815
Click to Book Now!
31-Jul-2013
Certificate IV in Business BSB40207
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Administrator, Project Officer.
After achieving the BSB40207 Certificate IV in Business, candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBOHS407A Monitor a safe workplace (core)
BSBCMM401A Make a presentation
BSBITU401A Design and develop complex text documents
BSBITU402A Develop and use complex spreadsheets
BSBWRT401A Write complex documents
BSBCUS401A Coordinate implementation of customer service strategies
BSBADM405B Organise meetings
BSBINN301A Promote innovation in a team environment
BSBREL401A Establish networks
BSBRES401A Analyse and present research information

Cost: $1815
Click to Book Now!
31-Jul-2013
Certificate IV in Frontline Management BSB40807 - Correspondence
Current Capacity: 0% - Available
Available Places: N/A
Packaging Rules
Total number of units = 10
- 4 core units plus
- 6 elective units
At least 3 of the elective units must be selected from the elective units listed below as preferred elective units.
The other 3 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national training package. If not listed in the preferred units, 1 unit may be selected from either a Certificate III or Diploma qualification.
Units of competency covered:
Core units
BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan
BSBOHS407A Monitor a safe workplace
BSBWOR402A Promote team effectiveness
Preferred Elective Units
BSBCUS401A Coordinate implementation of customer service strategies
BSBCUS402A Address customer needs
BSBCUS403A Implement customer service standards
BSBFIA402A Report on financial activity
BSBADM409A Coordinate business resources
BSBINM401A Implement workplace information system
BSBINN301A Promote innovation in a team environment
BSBCMM401A Make a presentation
BSBITS401A Maintain business technology
BSBMGT403A Implement continuous improvement
BSBMGT404A Lead and facilitate off-site staff
BSBMKG413A Promote products and services
BSBPMG510A Manage projects
BSBREL401A Establish networks
BSBRES401A Analyse and present research information
BSBRSK401A Identify risk and apply risk management processes
BSBWOR401A Establish effective workplace relationships
BSBWOR404A Develop work priorities
BSBWRT401A Write complex documents
Other Elective Units (maximum of 3)
BSBADM405B Organise meetings
BSBADM409A Coordinate business resources
BSBITU401A Design and develop complex text documents
BSBLED401A Develop teams and individuals
BSBSMB404A Undertake small business planning
BSBMKG414A Undertake marketing activities
BSBHRM402A Recruit, select and induct staff
How does it work?
Once you enrol, all your training and assessment materials will be delivered to you within 2 weeks (for correspondence options) or you will receive your online login information within 3 business days (for online training). There may also be some additional resources recommended. You may be asked for a workplace supervisors report as part of the assessment process.
You can contact your distance facilitator by e-mail anytime with questions.
You will have up to 10 weeks to complete the training for a single unit or 18 months for the full qualification. Extensions can be granted by negotiation with your trainer.
With our online and distance courses, you can start anytime.

Cost: $2125
Click to Book Now!
31-Jul-2013
Certificate IV in Frontline Management BSB40807 - Online
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager. At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Coordinator, Leading Hand, Supervisor, Team Leader.
After achieving the BSB40807 Certificate IV in Frontline Management, candidates may undertake the BSB51107 Diploma of Management, or a range of other Diploma qualifications.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
Core units:
BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan
BSBOHS407A Monitor a safe workplace
BSBWOR402A Promote team effectiveness
Elective units:
BSBPMG510A Manage projects
BSBWOR404A Develop work priorities
BSBWOR401A Establish effective workplace relationships
BSBCUS401A Coordinate implementation of customer service strategies
BSBMGT403A Implement continuous improvement
BSBREL401A Establish networks

Cost: $1815
Click to Book Now!
31-Jul-2013
Certificate IV in Human Resources BSB41007
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focussed on discrete human resources functions, such as remuneration, workforce planning or human resources information systems. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Human Resources Assistant, Human Resources Officer, Payroll Officer.
After achieving the BSB41007 Certificate IV in Human Resources, candidates may undertake the BSB50607 Diploma of Human Resources Management, or a range of other Diploma qualifications.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available
Units of competency covered:
Core units:
BSBHRM401A Review human resource functions
BSBHRM402A Recruit, select and induct staff
BSBHRM403A Support performance management process
BSBWRK410A Implement industrial relations procedures
Elective units:
BSBOHS407A Monitor a safe workplace
BSBWOR401A Establish effective workplace relationships
BSBREL401A Establish networks
BSBWRT401A Write complex documents
BSBWOR402A Promote team effectiveness
BSBADM405B Organise meetings

Cost: $1815
Click to Book Now!
31-Jul-2013
Certificate IV in Human Resources Cluster 1 BSB41007
Current Capacity: 0% - Available
Available Places: N/A
This short course is cluster 1 of the Certificate IV in Human Resources. To complete the full qualification, you can go on to study cluster 2. This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units of business areas focused on discrete human resources functions, such as renumeration, workforce planning or human resources information systems. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Human Resources Assistant, Human Resources Officer, Payroll Officer.
After achieving cluster 1 and 2, candidates may undertake the BSB50607 Diploma of Human Resources Management, or a range of other Diploma qualifications. The timeframe allowed for Cluster 1 is 20 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBWRK410A Implement industrial relations procedures
BSBHRM401A Review human resources functions
BSBHRM402A Recruit, select and induct staff
BSBHRM403A Support performance management process
BSBOHS407A Monitor a safe workplace

Cost: $915
Click to Book Now!
31-Jul-2013
Certificate IV in Human Resources Cluster 2 BSB41007
Current Capacity: 0% - Available
Available Places: N/A
This short course is cluster 2 of the Certificate IV in Human Resources. To complete the full qualification, you can study cluster 1. This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focused on discrete human resources functions, such as remuneration, workforce planning or human resources information systems. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Human Resources Assistant, Human Resources Officer, Payroll Officer.
After achieving cluster 1 and cluster 2, candidates may undertake the BSB50607 Diploma of Human Resources Management, or a range of other Diploma qualifications. The timeframe allowed is 20 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBWOR401A Establish effective workplace relationships
BSBREL401A Establish networks
BSBWRT401A Write complex documents
BSBADM405B Organise meetings
BSBWOR402A Promote team effectiveness

Cost: $915
Click to Book Now!
31-Jul-2013
Certificate IV in Marketing BSB41307
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Accounts Supervisor, Executive Personal Assistant, Office Administrator, Project Assistant.
After achieving the BSB40507 Certificate IV in Business Administration, candidates may undertake the BSB50407 Diploma of Business Administration, a qualification for those wishing to develop specialised technical or theoretical management skills, or a range of other Diploma qualifications.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
Core units:
BSBCMM401A Make a presentation
BSBMKG401B Profile the market
BSBMKG402B Analyse consumer behaviour for specific markets
BSBMKG408B Conduct market research
Electives:
BSBCUS301A Deliver and monitor a service to customers
BSBCUS402A Address customer needs
BSBCUS403A Implement customer service standards
BSBMKG406A Build client relationships
BSBMKG413A Promote products and services
BSBREL401A Establish networks

Cost: $1815
Click to Book Now!
31-Jul-2013
Certificate IV in Small Business Management BSB40407
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of small business contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Small Business Manager.
After achieving the BSB40407 Certificate IV in Small Business Management, candidates may undertake a qualification in a specialist area within the BSB07 Business Services Training Package such as marketing, management, human resources.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
Core:
BSBSMB401A Establish legal and risk management requirements of small business
BSBSMB402A Plan small business finances
BSBSBM403A Market the small business
BSBSBM404A Undertake small business planning
Electives:
BSBCUS402A Address customer needs
BSBMKG413A Promote products and services
BSBREL401A Establish networks
BSBSMB301A Investigate micro business opportunities
BSBSMB406A Manage small business finances
BSBSMB407A Manage a small team

Cost: $1815
Click to Book Now!
31-Jul-2013
Diploma of Management BSB51107
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. Job roles and titles vary across different industry sectors. The job title relevant to this qualification is Manager.
Preferred pathways for candidates considering this qualification include: after achieving the BSB40807 Certificate IV in Frontline Management or other relevant qualifications; OR
providing evidence of competency in the majority of units required for the BSB40807 Certificate IV in Frontline Management or other relevant qualification/s OR
with vocational experience but without formal supervision or management qualification.
Example of indicative job roles for candidates seeking entry based upon their vocational experience include:
Coordinator
Leading Hand
Supervisor
Team Leader
After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60407 Advanced Diploma of Management, or a range of other Advanced Diploma qualifications.
The timeframe allowed is 32 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available
Units of competency covered:
Core Units:
BSBFIM501A Manage budgets and financial plans
BSBLED501A Develop a workplace learning environment
BSBMGT515A Manage operational plan
BSBOHS509A Ensure a safe workplace
BSBRSK501A Manage risk
Elective Units:
BSBCUS501A Manage quality customer service
BSBMGT516A Facilitate continuous improvement
BSBPMG501A Manage application of project integrative processes

Cost: $2200
Click to Book Now!
31-Jul-2013
Diploma of Management BSB51107 by RPL
Current Capacity: 0% - Available
Available Places: N/A
This Recognition of Prior Learning process is for experienced managers who wish to have their existing skills and knowledge recognised by a formal qualification. The system is an efficient way to achieve a qualification without the need to study what you already know and can do. Knowledge and skills must be demonstrated to course and work standards.
Participants receive access to an online organisational tool and will have unlimited access to an assessor for guidance. Where there are units that a candidate is unable to demonstrate RPL, they are able to study at a cost of $220 per unit at the end of the process. You may want to contact us first to discuss the viability of your decision to apply for RPL. The timeframe allocated is 12 weeks which is plenty of time to organise and collect documentation to show competency for these units. You need to access documents in the workplace to complete the process and you may need the authorisation and support of a manager.
Units of competency covered:
BSBCUS501A manage quality customer service
BSBFIM501A Manage budgets and financial plans
BSBLED501A Develop a workplace learning environment
BSBMGT515A Manage operational plan
BSBMGT516A Facilitate continuous improvement
BSBOHS509A Ensure a safe workplace
BSBPMG510A Manage projects
BSBRSK501A Manage risk

Cost: $1100
Click to Book Now!
31-Jul-2013
Introduction to Project Management
Current Capacity: 0% - Available
Available Places: N/A
This short course gives you an introduction to managing projects. Topics include management skills, initiating a project, planning, organising, controlling and closing a project. You will have the opportunity to plan a small project of your own, carry out all or part of the project and reflect on your work. This course provides an excellent introduction to the skills and knowledge needed to manage a project from beginning to end.
Upon successful completion of this unit you will receive a Statement of Attainment, recognised by employers and other colleges nationally.
You will receive a user name and password to enter your online course as soon as your enrolment is processed. During your study contact with your trainer is by phone and email. The expected completion time for this course is estimated at 4 weeks per unit at 4-6 hours per week. There is one unit in this course (approximately 4 weeks). However, the time it takes participants to complete a course varies depending on experience and the time available to devote to study. You can study at your own pace and finish as quickly as you like.
Units of competency covered:
BSBPMG510A Manage projects

Cost: $310
Click to Book Now!
31-Jul-2013
Module 1 Certificate II in Business from BSB20107
Current Capacity: 0% - Available
Available Places: N/A
This short course is module 1 from the Certificate II in Business. It includes the core unit Participate in OHS processes. The course results in a nationally recognised statement of attainment for the units successfully completed from the Certificate II in Business. To complete the full qualification, you can study Module 2. The course reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
Job roles and titles vary across different industry sectors. Possible job titles relevant to the qualification include Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior and Receptionist.
The timeframe allowed is 24 weeks and this is estimated at 4 to 6 hours per week. Participants may complete earlier than this. Unlimited support is available by email and phone.
Units of competency covered:
BSBCMM201A Communicate in the workplace
BSBCUS201A Deliver a service to customers
BSBIND201A Work effectively in a business environment
BSBINN201A Contribute to workplace innovation
BSBINM202A Handle mail
BSBOHS201A Participate in OHS processes

Cost: $715
Click to Book Now!
31-Jul-2013
Module 1 Certificate IV in Business Administration from BSB40507
Current Capacity: 0% - Available
Available Places: N/A
This short course is Module 1 of the Certificate IV in Business Administration. It consists of five core units and results in a statement of attainment for the units studied. To complete the full Certificate IV in Business Administration, you can complete Module 2. This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Accounts Supervisor, Executive Personal Assistant, Office Administrator, Project Assistant.
After achieving the BSB40507 Certificate IV in Business Administration, candidates may undertake the BSB50407 Diploma of Business Administration, a qualification for those wishing to develop specialised technical or theoretical management skills, or a range of other Diploma qualifications.
The timeframe allowed is 20 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available
Units of competency covered:
BSBITU401A Design and develop complex text documents
BSBITU402A Develop and use complex spreadsheets
BSBFIA401A Prepare financial reports
BSBWRT401A Write complex documents
BSBADM407B Administer projects

Cost: $1090
Click to Book Now!
31-Jul-2013
Module 1 Certificate IV in Business BSB40207
Current Capacity: 0% - Available
Available Places: N/A
This course consists of five of the ten units towards the Certificate IV in Business. To complete the full qualification you can continue on to study Module 2. This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Administrator, Project Officer.
After achieving the BSB40207 Certificate IV in Business, candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages.
The timeframe allowed is 25 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBRES401A Analyse and present research information
BSBOHS407A Monitor a safe workplace
BSBCMM401A Make a presentation
BSBADM405B Organise meetings
BSBREL401A Establish networks

Cost: $910
Click to Book Now!
31-Jul-2013
Module 1 Certificate IV in Small Business Management
Current Capacity: 0% - Available
Available Places: N/A
This is cluster 1 of 2 clusters. On successful completion of all clusters, you will receive the award of Certificate IV in Small Business Management.
The timeframe for the course is 20 weeks. Unlimited support is available from your trainers.
Units of competency covered:
BSBSMB301A Investigate micro business opportunities
BSBSMB401A Establish legal and risk management requirements of small business
BSBSMB402A Plan small business finances
BSBSMB404A Undertake small business planning
BSBSMB406A Manage small business finances

Cost: $907.50
Click to Book Now!
31-Jul-2013
Module 1 Diploma of Management from BSB51107
Current Capacity: 0% - Available
Available Places: N/A
This course consists of five core units from the Diploma of Management. Successful completion results in Nationally recognised statements of attainment. This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. Job roles and titles vary across different industry sectors. The job title relevant to this qualification is Manager.
After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60407 Advanced Diploma of Management, or a range of other Advanced Diploma qualifications.
The timeframe allowed is 8 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBCUS501A manage quality customer service
BSBMGT502B Manage people performance

Cost: $550
Click to Book Now!
31-Jul-2013
Module 2 Certificate II in Business BSB20107
Current Capacity: 0% - Available
Available Places: N/A
This short course is Module 2 of the Certificate II in Business. The course results in a nationally recognised statement of attainment for the units successfully completed. To complete the full qualification, you can study Module 1. The course reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
Job roles and titles vary across different industry sectors. Possible job titles relevant to the qualification include Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior and Receptionist.
The timeframe allowed is 24 weeks and this is estimated at 4 to 6 hours per week. Participants may complete earlier than this. Unlimited support is available by email and phone.
Units of competency covered:
BSBITU201A Produce simple word processed documents
BSBITU202A Create and use spreadsheets
BSBWOR202A Organise and complete daily work activities
BSBWOR203A Work effectively with others
BSBWOR204A Use business technology
FNSICGEN305A Maintain daily financial/business records

Cost: $715
Click to Book Now!
31-Jul-2013
Module 2 Certificate IV in Business Administration BSB40507
Current Capacity: 0% - Available
Available Places: N/A
This short course is Module 2 of the Certificate IV in Business Administration and results in a statement of attainment for the units studied. To complete the full Certificate IV in Business Administration, you can complete Module 1.
After achieving the BSB40507 Certificate IV in Business Administration, candidates may undertake the BSB50407 Diploma of Business Administration, a qualification for those wishing to develop specialised technical or theoretical management skills, or a range of other Diploma qualifications.
The timeframe allowed is 20 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBRES401A Analyse and present research information
BSBOHS407A Monitor a safe workplace
BSBWOR404A Develop work priorities
BSBREL401A Establish networks

Cost: $725
Click to Book Now!
31-Jul-2013
Module 2 Certificate IV in Business BSB40207
Current Capacity: 0% - Available
Available Places: N/A
This course consists of five (of 10) units towards the Certificate IV in Business. To complete the full qualification you can also study Module 1. This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Administrator, Project Officer.
After achieving the BSB40207 Certificate IV in Business, candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages. The timeframe allowed is 25 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBADM404A Develop and use complex spreadsheets
BSBWRT401A Write complex documents
BSBITU401A Design and develop complex text documents
BSBINN301A Promote innovation in a team environment
BSBCUS401A Coordinate implementation of customer service strategies

Cost: $910
Click to Book Now!
31-Jul-2013
Module 2 Certificate IV in Frontline Management from BSB40807
Current Capacity: 0% - Available
Available Places: N/A
This course consists of six units towards the Certificate IV in Frontline Management. To complete the full qualification you will need to study the four core units in Module 1.This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.
At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Coordinator, Leading Hand, Supervisor, Team Leader.
The timeframe allowed for this course is 24 weeks. You can complete earlier.
Unlimited support is available from your trainer and assessor by telephone and email.
Units of competency covered:
BSBPMG510A Manage projects
BSBCUS401A Coordinate implementation of customer service strategies
BSBMGT403A Implement continuous improvement
BSBWOR404A Develop work priorities
BSBWOR401A Establish effective workplace relationships
BSBWOR402A Promote team effectiveness

Cost: $1090
Click to Book Now!
31-Jul-2013
Module 2 Certificate IV in Small Business Management
Current Capacity: 0% - Available
Available Places: N/A
This is cluster 1 of 2 clusters. On successful completion of all clusters, you will receive the award of Certificate IV in Small Business Management.
The timeframe for the course is 20 weeks. Unlimited support is available from your trainers.
Units of competency covered:
BSBCUS402A Address customer needs
BSBMKG413A Promote products and services
BSBREL401A Establish networks
BSBSMB403A Market the small business
BSBSMB407A Manage a small team

Cost: $907.50
Click to Book Now!
31-Jul-2013
Module 2 Diploma of Management from BSB51107
Current Capacity: 0% - Available
Available Places: N/A
This course consists of five core units from the Diploma of Management. Successful completion results in Nationally recognised statements of attainment. This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. Job roles and titles vary across different industry sectors. The job title relevant to this qualification is Manager.
After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60407 Advanced Diploma of Management, or a range of other Advanced Diploma qualifications.
The timeframe allowed is 12 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBLED501A Develop a workplace learning environment
BSBOHS509A Ensure a safe workplace
BSBRSK501A Manage risk

Cost: $825
Click to Book Now!
31-Jul-2013
Module 2 Diploma of Management from BSB51107
Current Capacity: 0% - Available
Available Places: N/A
This course consists of three units from the Diploma of Management. Successful completion results in Nationally recognised statements of attainment. To complete the full qualification you can study Module 1. This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. Job roles and titles vary across different industry sectors. The job title relevant to this qualification is Manager.
After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60407 Advanced Diploma of Management, or a range of other Advanced Diploma qualifications.
The timeframe allowed is 12 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBMGT516A Facilitate continuous improvement
BSBCUS501A Manage quality customer service
BSBPMG510A Manage projects

Cost: $825
Click to Book Now!
31-Jul-2013
Module 3 Diploma of Management from BSB51107
Current Capacity: 0% - Available
Available Places: N/A
This course consists of five core units from the Diploma of Management. Successful completion results in Nationally recognised statements of attainment. This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. Job roles and titles vary across different industry sectors. The job title relevant to this qualification is Manager.
After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60407 Advanced Diploma of Management, or a range of other Advanced Diploma qualifications.
The timeframe allowed is 12 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBFIM501A Manage budgets and financial plans
BSBMGT515A Manage operational plan
BSBMGT516A Facilitate continuous improvement

Cost: $825
Click to Book Now!
31-Jul-2013
Current Capacity: 0% - Available
Available Places: N/A
This course at certificate level III is completed using manual bookkeeping methods. If you wish to use MYOB for the course, please enrol in Process Payroll with MYOB. There are no pre-requisites for the manual course. This course covers processing payroll and the skills and knowledge needed to organise payroll documentation.
Upon successful completion of this unit you will receive a Statement of Attainment, recognised by employers and other colleges nationally.
You will receive a user name and password to enter your online course as soon as your enrolment is processed. During your study, contact with your trainer is by phone and email. The expected completion time for this course is estimated at 4 weeks per unit at 4-6 hours per week. There is one unit in the course (approx 4 weeks). However, the time it takes participants to complete a course varies depending on experience and the time available to devote to study. You can study at your own pace and finish as quickly as you like.
Units of competency covered:
BSBFIA302A Process payroll

Cost: $309
Click to Book Now!
31-Jul-2013
Team leadership, networking and change
Current Capacity: 0% - Available
Available Places: N/A
This course is designed for people who want to develop their leadership skills to manage their work priorities, show leadership, promote and manage change, develop business networks and monitor workplace safety. Successful completion will lead to a Statement of Attainment in BSB40807 Certificate IV in Frontline Management for 5 units.
Units of competency covered:
BSBMGT401A Show leadership in the workplace
BSBOHS407A Monitor a safe workplace
BSBINN301A Promote innovation in a team environment
BSBREL401A Establish networks
BSBWOR404A Develop work priorities

Cost: $1000
Click to Book Now!
31-Jul-2013
Current Capacity: 0% - Available
Available Places: N/A
This course at certificate IV level teaches time management and organisational techniques to assist personal effectiveness and efficiency when supervising others. The award for this course is a statement of attainment in BSBWOR404A Develop Work Priorities.
The allocated timeframe is 4 weeks.
Unlimited access to your trainer/assessor is available
Units of competency covered:
BSBWOR404A Develop work priorities

Cost: $285
Click to Book Now!
31-Jul-2013
Work Effectively with Aboriginal and/or Torres Strait Islander People
Current Capacity: 0% - Available
Available Places: N/A
This unit describes the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people. It deals specifically with cross-cultural awareness and issues working with Aboriginal and Torres Strait Islander individuals, organisations and communities.
What you will learn:
1. Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work practices
2. Reflect an awareness of own and other cultural realities in work practices
3. Communicate effectively with Aboriginal and Torres Strait Islander people
4. Reflect cultural safety in workplace and professional relationships
5. Work in partnership with Aboriginal and Torres Strait Islander people and communities
Units of competency covered:
HLTHIR404B Work effectively with Aboriginal and/or Torres Strait Islander people

Cost: $250
Click to Book Now!
31-Jul-2013
Work Effectively with Culturally Diverse Clients and Co-Workers
Current Capacity: 0% - Available
Available Places: N/A
This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures including Indigenous Australians, people from culturally and linguistically diverse backgrounds and people with disabilities.
What you will learn:
1. Apply an awareness of culture as a factor in all human behaviour
2. Contribute to the development of relationships based on cultural diversity
3. Communicate effectively with culturally diverse persons
4. Resolve cross-cultural misunderstandings
Units of competency covered:
HLTHIR403B Work effectively with culturally diverse clients and co-workers

Cost: $250
Click to Book Now!
10-Mar-2012
Small Business Home-Based Business Skill Set - 10 March
Current Capacity: 0% - Available
Available Places: N/A
Would you like to learn the skills necessary to help set up your business correctly to ensure you’re starting off on the right foot? This skill set is for people who are establishing or operating a micro business providing for self employment. You will cover three units that will help teach you skills in the following areas:
• Identify, select and prepare resources for the business
• Issues surrounding the establishment of a home business and planning the workplace
• Establish information and communications technology needs relevant to the home based-business.
Successful completion will lead to a Statement of Attainment for 3 units from BSB30307 Certificate III in Micro Business Operations
BSBSMB304A: Determine resource requirements for the micro business
BSBSMB306A: Plan a home-based business
BSBSMB307A: Set up information and communications technology for the micro business

Saturdays starting 10th March & finishing 24th March (3 Sessions)
9.30am - 2.30pm, $390 (includes catering)
Click to Book Now!
31-Jul-2012
Current Capacity: 0% - Available
Available Places: N/A
This course at certificate level III is completed using manual bookkeeping methods. If you wish to use MYOB for the course, please enrol in the Process Payroll with MYOB. There are no pre-requisites for the manual course. This course covers processing payroll and the skills and knowledge needed to organise payroll documentation.
Upon successful completion of this unit you will receive a Statement of Attainment, recognised by employers and other colleges nationally. You will receive a user name and password to enter your online course as soon as your enrolment is processed. During your study contact with your trainer is by phone and email. The expected completion time for this course is estimated at 4 weeks per unit at 4-6 hours per week. However, the time it takes participants to complete a course varies depending on experience and the time available to devote to study. You can study at your own pace and finish as quickly as you like.
Units of competency covered:
BSBFIA302A Process payroll

Cost: $309
Click to Book Now!
31-Jul-2013
Administration Assistant Skills
Current Capacity: 0% - Available
Available Places: N/A
This course is designed for people who may be seeking an administration assistant’s position for the first time or are looking to re-enter the workforce after a break.
Units of competency covered:
• BSBWOR202A Organise and complete daily work activities
• BSBCMM201A Communicate in the workplace
• BSBINM202A Handle mail
• BSBITU201A Produce simple word processed documents
• BSBITU203A Communicate electronically

Cost: $750
Click to Book Now!
31-Jul-2013
Current Capacity: 0% - Available
Available Places: N/A
This short course is suitable for those who want to learn bookkeeping, such as Accounts Payable and Receivable, Petty Cash, GST and keeping records. It is perfect as an introduction to MYOB for those who need some knowledge before they start the MYOB course. It is also critical for those who may be in a job role that requires financial knowledge.
On successful completion the course results in a unit of competency which you can add to your resume! This is a nationally accredited unit. If you would like to do more, the pathway could be a MYOB course, Certificate II, III or IV in Business Administration.
There are no prerequisites for this course.
Unlimited assistance is available for your trainer / assessor. The timeframe is four weeks.
Units of competency covered:
FNSICGEN305A Maintain daily financial/business records

Cost: $210
Click to Book Now!
31-Jul-2013
Current Capacity: 0% - Available
Available Places: N/A
This course includes Petty cash, Invoicing, Banking, Journals, Bank reconciliations, Creditors and Debtors ledgers. Bookkeeping concepts are fully explained. You do not need prior bookkeeping experience although good numeracy skills are needed. You need to be able to use a computer and have Internet and email in order to have regular interaction with your tutor.
Upon successful completion of these units you will receive a Statement of Attainment, recognised by employers and other colleges nationally.
You will receive a user name and password to enter your online course as soon as your enrolment is processed. During your study contact with your trainer is by phone and email. The expected completion time for this course is estimated at 4 weeks per unit at 4-6 hours per week. There are 3 units in this course (approximately 12 weeks). However, the time it takes participants to complete a course varies depending on experience and the time available to devote to study. You can study at your own pace and finish as quickly as you like.
Units of competency covered:
BSBFIA301A Maintain financial records
BSBFIA304A Maintain a general ledger
FNSICGEN305A Maintain daily financial/business records

Cost: $420
Click to Book Now!
31-Jul-2013
Budgeting and Financial Planning
Current Capacity: 0% - Available
Available Places: N/A
This Nationally Accredited unit BSBSMB402A Plan Small Business Finances at certificate level IV, involves the development of a financial plan to support business viability. It is suitable for setting up or managing existing micro and small businesses or a department in a larger organisation.
The estimated timeframe for this course is 8 weeks.
unlimited email and phone support is available with your trainer.
Units of competency covered:
BSBSBM402A Plan small business finances

Cost: $495
Click to Book Now!
31-Jul-2013
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Administration Assistant; Clerical Worker; Data Entry Operator; Information Desk Clerk; Office Junior and Receptionist.
The timeframe allowed is 48 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBOHS201A Participate in OHS processes (core)
BSBCMM201A Comunicate in the workplace
BSBCUS201A Deliver a service to customers
BSBIND201A Work effectively in a business environment
BSBINM202A Handle mail
BSBINN201A Contribute to workplace innovation
BSBITU201A Produce simple word processed documents
BSBITU202A Create and use spreadsheets
BSBWOR202A Organise and complete daily work activities
BSBWOR203A Work effectively with others
BSBWOR204A Use business technology
FNSICGEN305A Maintain daily financial / business records

Cost: $1430
Click to Book Now!
31-Jul-2013
Certificate III in Frontline Management BSB31207
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who provide supervision in a wide range of organisational and industry contexts. They are likely to have existing technical skills in a broad range of vocations or professions, but require some training in the basics of supervision. Typically they would report to a supervisor or team leader. At this level frontline managers provide basic leadership and guidance to small groups of others and have limited responsibility for the effective functioning and performance of a unit and its work outcomes. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Unit leader and/or Leading Hand.
After achieving the BSB31207 Certificate III in Frontline Management, candidates may undertake the BSB40807 Certificate IV in Frontline Management, or a range of other Certificate IV qualifications.
The timeframe allowed is 24 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBWOR301A Organise personal work priorities and development
BSBCMN311B Maintain workplace safety
BSBCUS301A Deliver and monitor a service to customers
BSBFLM303C Contribute to effective workplace relationships
BSBFLM305C Support operational plan
BSBINN301A Promote innovation in a team environment

Cost: $1320
Click to Book Now!
31-Jul-2013
Certificate IV in Business Administration BSB40507
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Accounts Supervisor, Executive Personal Assistant, Office Administrator, Project Assistant.
After achieving the BSB40507 Certificate IV in Business Administration, candidates may undertake the BSB50407 Diploma of Business Administration, a qualification for those wishing to develop specialised technical or theoretical management skills, or a range of other Diploma qualifications.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
Core units:
BSBADM405B Organise meetings
BSBFIA401A Prepare financial reports
BSBITU401A Design and develop complex text documents
BSBITU402A Develop and use complex spreadsheets
BSBWRT401A Write complex documents
Elective units:
BSBADM407B Administer projects
BSBRES401A Analyse and present research information
BSBOHS407A Monitor a safe workplace
BSBWOR404A Develop work priorities
BSBREL401A Establish networks

Cost: $1815
Click to Book Now!
31-Jul-2013
Certificate IV in Business BSB40207
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Administrator, Project Officer.
After achieving the BSB40207 Certificate IV in Business, candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBOHS407A Monitor a safe workplace (core)
BSBCMM401A Make a presentation
BSBITU401A Design and develop complex text documents
BSBITU402A Develop and use complex spreadsheets
BSBWRT401A Write complex documents
BSBCUS401A Coordinate implementation of customer service strategies
BSBADM405B Organise meetings
BSBINN301A Promote innovation in a team environment
BSBREL401A Establish networks
BSBRES401A Analyse and present research information

Cost: $1815
Click to Book Now!
31-Jul-2013
Certificate IV in Frontline Management BSB40807 - Correspondence
Current Capacity: 0% - Available
Available Places: N/A
Packaging Rules
Total number of units = 10
- 4 core units plus
- 6 elective units
At least 3 of the elective units must be selected from the elective units listed below as preferred elective units.
The other 3 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national training package. If not listed in the preferred units, 1 unit may be selected from either a Certificate III or Diploma qualification.
Units of competency covered:
Core units
BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan
BSBOHS407A Monitor a safe workplace
BSBWOR402A Promote team effectiveness
Preferred Elective Units
BSBCUS401A Coordinate implementation of customer service strategies
BSBCUS402A Address customer needs
BSBCUS403A Implement customer service standards
BSBFIA402A Report on financial activity
BSBADM409A Coordinate business resources
BSBINM401A Implement workplace information system
BSBINN301A Promote innovation in a team environment
BSBCMM401A Make a presentation
BSBITS401A Maintain business technology
BSBMGT403A Implement continuous improvement
BSBMGT404A Lead and facilitate off-site staff
BSBMKG413A Promote products and services
BSBPMG510A Manage projects
BSBREL401A Establish networks
BSBRES401A Analyse and present research information
BSBRSK401A Identify risk and apply risk management processes
BSBWOR401A Establish effective workplace relationships
BSBWOR404A Develop work priorities
BSBWRT401A Write complex documents
Other Elective Units (maximum of 3)
BSBADM405B Organise meetings
BSBADM409A Coordinate business resources
BSBITU401A Design and develop complex text documents
BSBLED401A Develop teams and individuals
BSBSMB404A Undertake small business planning
BSBMKG414A Undertake marketing activities
BSBHRM402A Recruit, select and induct staff
How does it work?
Once you enrol, all your training and assessment materials will be delivered to you within 2 weeks (for correspondence options) or you will receive your online login information within 3 business days (for online training). There may also be some additional resources recommended. You may be asked for a workplace supervisors report as part of the assessment process.
You can contact your distance facilitator by e-mail anytime with questions.
You will have up to 10 weeks to complete the training for a single unit or 18 months for the full qualification. Extensions can be granted by negotiation with your trainer.
With our online and distance courses, you can start anytime.

Cost: $2125
Click to Book Now!
31-Jul-2013
Certificate IV in Frontline Management BSB40807 - Online
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager. At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Coordinator, Leading Hand, Supervisor, Team Leader.
After achieving the BSB40807 Certificate IV in Frontline Management, candidates may undertake the BSB51107 Diploma of Management, or a range of other Diploma qualifications.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
Core units:
BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan
BSBOHS407A Monitor a safe workplace
BSBWOR402A Promote team effectiveness
Elective units:
BSBPMG510A Manage projects
BSBWOR404A Develop work priorities
BSBWOR401A Establish effective workplace relationships
BSBCUS401A Coordinate implementation of customer service strategies
BSBMGT403A Implement continuous improvement
BSBREL401A Establish networks

Cost: $1815
Click to Book Now!
31-Jul-2013
Certificate IV in Human Resources BSB41007
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focussed on discrete human resources functions, such as remuneration, workforce planning or human resources information systems. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Human Resources Assistant, Human Resources Officer, Payroll Officer.
After achieving the BSB41007 Certificate IV in Human Resources, candidates may undertake the BSB50607 Diploma of Human Resources Management, or a range of other Diploma qualifications.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available
Units of competency covered:
Core units:
BSBHRM401A Review human resource functions
BSBHRM402A Recruit, select and induct staff
BSBHRM403A Support performance management process
BSBWRK410A Implement industrial relations procedures
Elective units:
BSBOHS407A Monitor a safe workplace
BSBWOR401A Establish effective workplace relationships
BSBREL401A Establish networks
BSBWRT401A Write complex documents
BSBWOR402A Promote team effectiveness
BSBADM405B Organise meetings

Cost: $1815
Click to Book Now!
31-Jul-2013
Certificate IV in Human Resources Cluster 1 BSB41007
Current Capacity: 0% - Available
Available Places: N/A
This short course is cluster 1 of the Certificate IV in Human Resources. To complete the full qualification, you can go on to study cluster 2. This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units of business areas focused on discrete human resources functions, such as renumeration, workforce planning or human resources information systems. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Human Resources Assistant, Human Resources Officer, Payroll Officer.
After achieving cluster 1 and 2, candidates may undertake the BSB50607 Diploma of Human Resources Management, or a range of other Diploma qualifications. The timeframe allowed for Cluster 1 is 20 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBWRK410A Implement industrial relations procedures
BSBHRM401A Review human resources functions
BSBHRM402A Recruit, select and induct staff
BSBHRM403A Support performance management process
BSBOHS407A Monitor a safe workplace

Cost: $915
Click to Book Now!
31-Jul-2013
Certificate IV in Human Resources Cluster 2 BSB41007
Current Capacity: 0% - Available
Available Places: N/A
This short course is cluster 2 of the Certificate IV in Human Resources. To complete the full qualification, you can study cluster 1. This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focused on discrete human resources functions, such as remuneration, workforce planning or human resources information systems. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Human Resources Assistant, Human Resources Officer, Payroll Officer.
After achieving cluster 1 and cluster 2, candidates may undertake the BSB50607 Diploma of Human Resources Management, or a range of other Diploma qualifications. The timeframe allowed is 20 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBWOR401A Establish effective workplace relationships
BSBREL401A Establish networks
BSBWRT401A Write complex documents
BSBADM405B Organise meetings
BSBWOR402A Promote team effectiveness

Cost: $915
Click to Book Now!
31-Jul-2013
Certificate IV in Marketing BSB41307
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Accounts Supervisor, Executive Personal Assistant, Office Administrator, Project Assistant.
After achieving the BSB40507 Certificate IV in Business Administration, candidates may undertake the BSB50407 Diploma of Business Administration, a qualification for those wishing to develop specialised technical or theoretical management skills, or a range of other Diploma qualifications.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
Core units:
BSBCMM401A Make a presentation
BSBMKG401B Profile the market
BSBMKG402B Analyse consumer behaviour for specific markets
BSBMKG408B Conduct market research
Electives:
BSBCUS301A Deliver and monitor a service to customers
BSBCUS402A Address customer needs
BSBCUS403A Implement customer service standards
BSBMKG406A Build client relationships
BSBMKG413A Promote products and services
BSBREL401A Establish networks

Cost: $1815
Click to Book Now!
31-Jul-2013
Certificate IV in Small Business Management BSB40407
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of small business contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Small Business Manager.
After achieving the BSB40407 Certificate IV in Small Business Management, candidates may undertake a qualification in a specialist area within the BSB07 Business Services Training Package such as marketing, management, human resources.
The timeframe allowed is 40 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
Core:
BSBSMB401A Establish legal and risk management requirements of small business
BSBSMB402A Plan small business finances
BSBSBM403A Market the small business
BSBSBM404A Undertake small business planning
Electives:
BSBCUS402A Address customer needs
BSBMKG413A Promote products and services
BSBREL401A Establish networks
BSBSMB301A Investigate micro business opportunities
BSBSMB406A Manage small business finances
BSBSMB407A Manage a small team

Cost: $1815
Click to Book Now!
31-Jul-2013
Diploma of Management BSB51107
Current Capacity: 0% - Available
Available Places: N/A
This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. Job roles and titles vary across different industry sectors. The job title relevant to this qualification is Manager.
Preferred pathways for candidates considering this qualification include: after achieving the BSB40807 Certificate IV in Frontline Management or other relevant qualifications; OR
providing evidence of competency in the majority of units required for the BSB40807 Certificate IV in Frontline Management or other relevant qualification/s OR
with vocational experience but without formal supervision or management qualification.
Example of indicative job roles for candidates seeking entry based upon their vocational experience include:
Coordinator
Leading Hand
Supervisor
Team Leader
After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60407 Advanced Diploma of Management, or a range of other Advanced Diploma qualifications.
The timeframe allowed is 32 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available
Units of competency covered:
Core Units:
BSBFIM501A Manage budgets and financial plans
BSBLED501A Develop a workplace learning environment
BSBMGT515A Manage operational plan
BSBOHS509A Ensure a safe workplace
BSBRSK501A Manage risk
Elective Units:
BSBCUS501A Manage quality customer service
BSBMGT516A Facilitate continuous improvement
BSBPMG501A Manage application of project integrative processes

Cost: $2200
Click to Book Now!
31-Jul-2013
Diploma of Management BSB51107 by RPL
Current Capacity: 0% - Available
Available Places: N/A
This Recognition of Prior Learning process is for experienced managers who wish to have their existing skills and knowledge recognised by a formal qualification. The system is an efficient way to achieve a qualification without the need to study what you already know and can do. Knowledge and skills must be demonstrated to course and work standards.
Participants receive access to an online organisational tool and will have unlimited access to an assessor for guidance. Where there are units that a candidate is unable to demonstrate RPL, they are able to study at a cost of $220 per unit at the end of the process. You may want to contact us first to discuss the viability of your decision to apply for RPL. The timeframe allocated is 12 weeks which is plenty of time to organise and collect documentation to show competency for these units. You need to access documents in the workplace to complete the process and you may need the authorisation and support of a manager.
Units of competency covered:
BSBCUS501A manage quality customer service
BSBFIM501A Manage budgets and financial plans
BSBLED501A Develop a workplace learning environment
BSBMGT515A Manage operational plan
BSBMGT516A Facilitate continuous improvement
BSBOHS509A Ensure a safe workplace
BSBPMG510A Manage projects
BSBRSK501A Manage risk

Cost: $1100
Click to Book Now!
31-Jul-2013
Introduction to Project Management
Current Capacity: 0% - Available
Available Places: N/A
This short course gives you an introduction to managing projects. Topics include management skills, initiating a project, planning, organising, controlling and closing a project. You will have the opportunity to plan a small project of your own, carry out all or part of the project and reflect on your work. This course provides an excellent introduction to the skills and knowledge needed to manage a project from beginning to end.
Upon successful completion of this unit you will receive a Statement of Attainment, recognised by employers and other colleges nationally.
You will receive a user name and password to enter your online course as soon as your enrolment is processed. During your study contact with your trainer is by phone and email. The expected completion time for this course is estimated at 4 weeks per unit at 4-6 hours per week. There is one unit in this course (approximately 4 weeks). However, the time it takes participants to complete a course varies depending on experience and the time available to devote to study. You can study at your own pace and finish as quickly as you like.
Units of competency covered:
BSBPMG510A Manage projects

Cost: $310
Click to Book Now!
31-Jul-2013
Module 1 Certificate II in Business from BSB20107
Current Capacity: 0% - Available
Available Places: N/A
This short course is module 1 from the Certificate II in Business. It includes the core unit Participate in OHS processes. The course results in a nationally recognised statement of attainment for the units successfully completed from the Certificate II in Business. To complete the full qualification, you can study Module 2. The course reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
Job roles and titles vary across different industry sectors. Possible job titles relevant to the qualification include Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior and Receptionist.
The timeframe allowed is 24 weeks and this is estimated at 4 to 6 hours per week. Participants may complete earlier than this. Unlimited support is available by email and phone.
Units of competency covered:
BSBCMM201A Communicate in the workplace
BSBCUS201A Deliver a service to customers
BSBIND201A Work effectively in a business environment
BSBINN201A Contribute to workplace innovation
BSBINM202A Handle mail
BSBOHS201A Participate in OHS processes

Cost: $715
Click to Book Now!
31-Jul-2013
Module 1 Certificate IV in Business Administration from BSB40507
Current Capacity: 0% - Available
Available Places: N/A
This short course is Module 1 of the Certificate IV in Business Administration. It consists of five core units and results in a statement of attainment for the units studied. To complete the full Certificate IV in Business Administration, you can complete Module 2. This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Accounts Supervisor, Executive Personal Assistant, Office Administrator, Project Assistant.
After achieving the BSB40507 Certificate IV in Business Administration, candidates may undertake the BSB50407 Diploma of Business Administration, a qualification for those wishing to develop specialised technical or theoretical management skills, or a range of other Diploma qualifications.
The timeframe allowed is 20 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available
Units of competency covered:
BSBITU401A Design and develop complex text documents
BSBITU402A Develop and use complex spreadsheets
BSBFIA401A Prepare financial reports
BSBWRT401A Write complex documents
BSBADM407B Administer projects

Cost: $1090
Click to Book Now!
31-Jul-2013
Module 1 Certificate IV in Business BSB40207
Current Capacity: 0% - Available
Available Places: N/A
This course consists of five of the ten units towards the Certificate IV in Business. To complete the full qualification you can continue on to study Module 2. This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Administrator, Project Officer.
After achieving the BSB40207 Certificate IV in Business, candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages.
The timeframe allowed is 25 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBRES401A Analyse and present research information
BSBOHS407A Monitor a safe workplace
BSBCMM401A Make a presentation
BSBADM405B Organise meetings
BSBREL401A Establish networks

Cost: $910
Click to Book Now!
31-Jul-2013
Module 1 Certificate IV in Small Business Management
Current Capacity: 0% - Available
Available Places: N/A
This is cluster 1 of 2 clusters. On successful completion of all clusters, you will receive the award of Certificate IV in Small Business Management.
The timeframe for the course is 20 weeks. Unlimited support is available from your trainers.
Units of competency covered:
BSBSMB301A Investigate micro business opportunities
BSBSMB401A Establish legal and risk management requirements of small business
BSBSMB402A Plan small business finances
BSBSMB404A Undertake small business planning
BSBSMB406A Manage small business finances

Cost: $907.50
Click to Book Now!
31-Jul-2013
Module 1 Diploma of Management from BSB51107
Current Capacity: 0% - Available
Available Places: N/A
This course consists of five core units from the Diploma of Management. Successful completion results in Nationally recognised statements of attainment. This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. Job roles and titles vary across different industry sectors. The job title relevant to this qualification is Manager.
After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60407 Advanced Diploma of Management, or a range of other Advanced Diploma qualifications.
The timeframe allowed is 8 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBCUS501A manage quality customer service
BSBMGT502B Manage people performance

Cost: $550
Click to Book Now!
31-Jul-2013
Module 2 Certificate II in Business BSB20107
Current Capacity: 0% - Available
Available Places: N/A
This short course is Module 2 of the Certificate II in Business. The course results in a nationally recognised statement of attainment for the units successfully completed. To complete the full qualification, you can study Module 1. The course reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.
Job roles and titles vary across different industry sectors. Possible job titles relevant to the qualification include Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior and Receptionist.
The timeframe allowed is 24 weeks and this is estimated at 4 to 6 hours per week. Participants may complete earlier than this. Unlimited support is available by email and phone.
Units of competency covered:
BSBITU201A Produce simple word processed documents
BSBITU202A Create and use spreadsheets
BSBWOR202A Organise and complete daily work activities
BSBWOR203A Work effectively with others
BSBWOR204A Use business technology
FNSICGEN305A Maintain daily financial/business records

Cost: $715
Click to Book Now!
31-Jul-2013
Module 2 Certificate IV in Business Administration BSB40507
Current Capacity: 0% - Available
Available Places: N/A
This short course is Module 2 of the Certificate IV in Business Administration and results in a statement of attainment for the units studied. To complete the full Certificate IV in Business Administration, you can complete Module 1.
After achieving the BSB40507 Certificate IV in Business Administration, candidates may undertake the BSB50407 Diploma of Business Administration, a qualification for those wishing to develop specialised technical or theoretical management skills, or a range of other Diploma qualifications.
The timeframe allowed is 20 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBRES401A Analyse and present research information
BSBOHS407A Monitor a safe workplace
BSBWOR404A Develop work priorities
BSBREL401A Establish networks

Cost: $725
Click to Book Now!
31-Jul-2013
Module 2 Certificate IV in Business BSB40207
Current Capacity: 0% - Available
Available Places: N/A
This course consists of five (of 10) units towards the Certificate IV in Business. To complete the full qualification you can also study Module 1. This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Administrator, Project Officer.
After achieving the BSB40207 Certificate IV in Business, candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package, or other Training Packages. The timeframe allowed is 25 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBADM404A Develop and use complex spreadsheets
BSBWRT401A Write complex documents
BSBITU401A Design and develop complex text documents
BSBINN301A Promote innovation in a team environment
BSBCUS401A Coordinate implementation of customer service strategies

Cost: $910
Click to Book Now!
31-Jul-2013
Module 2 Certificate IV in Frontline Management from BSB40807
Current Capacity: 0% - Available
Available Places: N/A
This course consists of six units towards the Certificate IV in Frontline Management. To complete the full qualification you will need to study the four core units in Module 1.This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.
At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Coordinator, Leading Hand, Supervisor, Team Leader.
The timeframe allowed for this course is 24 weeks. You can complete earlier.
Unlimited support is available from your trainer and assessor by telephone and email.
Units of competency covered:
BSBPMG510A Manage projects
BSBCUS401A Coordinate implementation of customer service strategies
BSBMGT403A Implement continuous improvement
BSBWOR404A Develop work priorities
BSBWOR401A Establish effective workplace relationships
BSBWOR402A Promote team effectiveness

Cost: $1090
Click to Book Now!
31-Jul-2013
Module 2 Certificate IV in Small Business Management
Current Capacity: 0% - Available
Available Places: N/A
This is cluster 1 of 2 clusters. On successful completion of all clusters, you will receive the award of Certificate IV in Small Business Management.
The timeframe for the course is 20 weeks. Unlimited support is available from your trainers.
Units of competency covered:
BSBCUS402A Address customer needs
BSBMKG413A Promote products and services
BSBREL401A Establish networks
BSBSMB403A Market the small business
BSBSMB407A Manage a small team

Cost: $907.50
Click to Book Now!
31-Jul-2013
Module 2 Diploma of Management from BSB51107
Current Capacity: 0% - Available
Available Places: N/A
This course consists of five core units from the Diploma of Management. Successful completion results in Nationally recognised statements of attainment. This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. Job roles and titles vary across different industry sectors. The job title relevant to this qualification is Manager.
After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60407 Advanced Diploma of Management, or a range of other Advanced Diploma qualifications.
The timeframe allowed is 12 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBLED501A Develop a workplace learning environment
BSBOHS509A Ensure a safe workplace
BSBRSK501A Manage risk

Cost: $825
Click to Book Now!
31-Jul-2013
Module 2 Diploma of Management from BSB51107
Current Capacity: 0% - Available
Available Places: N/A
This course consists of three units from the Diploma of Management. Successful completion results in Nationally recognised statements of attainment. To complete the full qualification you can study Module 1. This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. Job roles and titles vary across different industry sectors. The job title relevant to this qualification is Manager.
After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60407 Advanced Diploma of Management, or a range of other Advanced Diploma qualifications.
The timeframe allowed is 12 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBMGT516A Facilitate continuous improvement
BSBCUS501A Manage quality customer service
BSBPMG510A Manage projects

Cost: $825
Click to Book Now!
31-Jul-2013
Module 3 Diploma of Management from BSB51107
Current Capacity: 0% - Available
Available Places: N/A
This course consists of five core units from the Diploma of Management. Successful completion results in Nationally recognised statements of attainment. This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches. The BSB51107 Diploma of Management requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work and/or the work of a team. Job roles and titles vary across different industry sectors. The job title relevant to this qualification is Manager.
After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60407 Advanced Diploma of Management, or a range of other Advanced Diploma qualifications.
The timeframe allowed is 12 weeks and this is estimated at 4-6 hours per week. Participants may complete earlier than this. Unlimited support by email and phone is available.
Units of competency covered:
BSBFIM501A Manage budgets and financial plans
BSBMGT515A Manage operational plan
BSBMGT516A Facilitate continuous improvement

Cost: $825
Click to Book Now!
31-Jul-2013
Current Capacity: 0% - Available
Available Places: N/A
This course at certificate level III is completed using manual bookkeeping methods. If you wish to use MYOB for the course, please enrol in Process Payroll with MYOB. There are no pre-requisites for the manual course. This course covers processing payroll and the skills and knowledge needed to organise payroll documentation.
Upon successful completion of this unit you will receive a Statement of Attainment, recognised by employers and other colleges nationally.
You will receive a user name and password to enter your online course as soon as your enrolment is processed. During your study, contact with your trainer is by phone and email. The expected completion time for this course is estimated at 4 weeks per unit at 4-6 hours per week. There is one unit in the course (approx 4 weeks). However, the time it takes participants to complete a course varies depending on experience and the time available to devote to study. You can study at your own pace and finish as quickly as you like.
Units of competency covered:
BSBFIA302A Process payroll

Cost: $309
Click to Book Now!
31-Jul-2013
Team leadership, networking and change
Current Capacity: 0% - Available
Available Places: N/A
This course is designed for people who want to develop their leadership skills to manage their work priorities, show leadership, promote and manage change, develop business networks and monitor workplace safety. Successful completion will lead to a Statement of Attainment in BSB40807 Certificate IV in Frontline Management for 5 units.
Units of competency covered:
BSBMGT401A Show leadership in the workplace
BSBOHS407A Monitor a safe workplace
BSBINN301A Promote innovation in a team environment
BSBREL401A Establish networks
BSBWOR404A Develop work priorities

Cost: $1000
Click to Book Now!
31-Jul-2013
Current Capacity: 0% - Available
Available Places: N/A
This course at certificate IV level teaches time management and organisational techniques to assist personal effectiveness and efficiency when supervising others. The award for this course is a statement of attainment in BSBWOR404A Develop Work Priorities.
The allocated timeframe is 4 weeks.
Unlimited access to your trainer/assessor is available
Units of competency covered:
BSBWOR404A Develop work priorities

Cost: $285
Click to Book Now!
31-Jul-2013
Work Effectively with Aboriginal and/or Torres Strait Islander People
Current Capacity: 0% - Available
Available Places: N/A
This unit describes the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people. It deals specifically with cross-cultural awareness and issues working with Aboriginal and Torres Strait Islander individuals, organisations and communities.
What you will learn:
1. Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work practices
2. Reflect an awareness of own and other cultural realities in work practices
3. Communicate effectively with Aboriginal and Torres Strait Islander people
4. Reflect cultural safety in workplace and professional relationships
5. Work in partnership with Aboriginal and Torres Strait Islander people and communities
Units of competency covered:
HLTHIR404B Work effectively with Aboriginal and/or Torres Strait Islander people

Cost: $250
Click to Book Now!
31-Jul-2013
Work Effectively with Culturally Diverse Clients and Co-Workers
Current Capacity: 0% - Available
Available Places: N/A
This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures including Indigenous Australians, people from culturally and linguistically diverse backgrounds and people with disabilities.
What you will learn:
1. Apply an awareness of culture as a factor in all human behaviour
2. Contribute to the development of relationships based on cultural diversity
3. Communicate effectively with culturally diverse persons
4. Resolve cross-cultural misunderstandings
Units of competency covered:
HLTHIR403B Work effectively with culturally diverse clients and co-workers

Cost: $250
Click to Book Now!
24-Feb-2012
OHS Construction / Induction (White Card) - 24 February
Current Capacity: 60% - Filling Up
Available Places: 2
In conjunction with WorkCover
This course covers the requirements of the construction industry regulations. Participants can receive 24 CPD points on successful completion of the course. This is also essential training for anyone seeking employment on construction sites as it assists employees to understand legislation and work with employers to meet the obligations of fostering a safer workplace.
Successful completion will lead to a Statement of Attainment for 1 unit from CPC10108 Certificate I in Construction, CPCCOHS1001A Work safely in the construction industry.

Friday 24 February (1 session)
9:00am – 4:00pm, $145 (includes catering)
Need to bring:
Students please bring identification totalling 100 points
Click to Book Now!
25-Feb-2012
First Aid Refresher - in conjunction with Australian Red Cross- 25 February
Current Capacity: 20% - Available
Available Places: 8
In conjunction with Australian Red Cross
This course allows the first aider to update the knowledge and skills gained (within the previous 3 years) and revise first aid procedures. Participants will be updated on changes since their previous Workplace II or Senior First Aid Course. A current first aid certificate is a prerequisite.
Successful completion will lead to a Statement of Attainment for the nationally endorsed unit of competency HLTFA301B Apply first aid from the HLT Health Training Package.
Saturday 25 February (1 session)
8:30am - 5pm, $135
New Online Option Available! Call us on 6884 2899 to find out more!
Click to Book Now!
01-Mar-2012
Senior First Aid - in conjunction with Australian Red Cross - 1 and 2 March
Current Capacity: 0% - Available
Available Places: N/A
This course teaches the fundamental principles, knowledge and skills to enable the first aider to provide emergency care for injuries and illnesses in the home or the workplace.
Successful completion will result in the issue of a Statement of Attainment for the nationally endorsed unit of competency HLTFA301B Apply First Aid from the HLT Health Training Package.
Thursday 1 & Friday 2 March (2 sessions)
8:30am - 5:00pm $170.00
Click to Book Now!



